We offer a free Personal Assistant (PA) ticket for anyone accompanying someone who is registered disabled and is in receipt of DLA, Attendance Allowance, PIP, or has an Access Card or equivalent. Blue Badge is not eligible for PA ticket.
Site & Layout
The Festival takes place in and around the beautiful Larmer Tree Gardens. Much of the gardens are lawns with some gravel and tarmacked paths between different areas. There are no steps, but there are some gentle slopes, access around the Festival can be challenging in extreme weather.
You must book in advance to use the accessible camping and parking areas (see below for Booking PA Tickets & Accessible Facilities). There are easy access toilets and showers in the accessible campsite, also in the Festival Village and near the Main Lawn.
New for 2020
The accessible parking and camping area has moved this year, with access to the Festival along a tarmac road with a slight incline. We have a limited amount of camping pitches available with the power needed for specialist medical equipment if booked in advance (maximum size 9x8m). Please only book this if essential. If you require power to charge an electric wheelchair only, you can also access a charging tent in this area.
If you require the use of a viewing area, you will need to request at the time of booking. Each group can be issued with two passes (one for the person needing help and one for the PA). Space is limited, and will be filled on a first come first served basis.
Booking PA Tickets & Accessible Facilities
You must buy your tickets and car/van pass before we can process your access requests. When your request has been processed, we will add the free PA ticket and any accessible passes to your order. Space is limited so please tell us as soon as you can to avoid disappointment.
If you wish to apply for a PA ticket, Accessible Camping or Accessible Parking Only, please email Briony the relevant information (listed below) at email@example.com
PA Ticket Request
- Email a copy of one of DLA/PIP or equivalent, deaf or blind registration, Access Card or equivalent
- Names of ticket holder & personal assistant
- Email address tickets were ordered with
Accessible Camping Request
- Are you bringing a tent or a van/caravan to sleep in?
- How many in your group? (Maximum of 5)
- Do you require a powered pitch (size 9x8m). Please specify usage (not charging a wheelchair or general power)
- Do you require power for recharging electric wheelchair?
- What is the model and registration number/s of your vehicle?
Accessible Parking Only Request (not camping with us)
- Email address tickets were ordered with
- Please email copy of your Blue Badge or equivalent
- What is the model and registration number of your vehicle?
Viewing Platform Request
Do you require access the viewing areas? Maximum of 2 people per group. Not transferable, and non replaceable.
Once all documentation has been received and processed, you will receive confirmation by email. All documentation is kept secure and destroyed after processing
Arrival: Please display your vehicle pass on your dashboard, this will help our stewards direct you. Just make sure you remember to bring your tickets and vehicle passes with you.
Medical services: A team of paramedics and first aiders are on site during the Festival. There’s a fridge available for storing medication.
Assistance dogs: Assistance dogs that are registered with an organisation that is a member of Assistance Dogs UK are welcome at the Festival. Let us know if you need to bring an assistance dog by emailing firstname.lastname@example.org
Strobe lighting: Laser, strobe and other lighting effects may be in use during the Festival. If we know in advance that an artist’s set will contain strobe lighting we’ll try to include a note on their line-up page on the website. At the Festival, a sign will go up at the entrance to the stage or area.
Whilst short term illnesses, recent injuries and pregnant women do not qualify, wherever possible we will do our best to make sure everyone’s Festival is as enjoyable as possible. If you can’t provide the evidence to support your request, we’ll review every application on a case by case basis and availability basis.